Returns & Exchanges
- How can I return an item?
- My return tracking shows that it has been delivered
- I returned my order via Standard return- where is my refund?
- I have requested a collection via DHL and have received an ‘import error’ message
- I did not choose a tracked service when sending my return via the standard return option
- I did not use your portal to send my return
- My return documentation shows a different value than what I originally paid for the goods I have returned
- I am no longer in the shipping country used for delivery