For returned items, it can take up to 21 business days for the funds to credit back to your original payment method as the below steps need to be followed:
1- Shipping time to arrive back to our warehouse
2- Processing and inspection for refund approval
3- Authorization to finance department to issue refund
4- It can take up to 7 business days for the funds to credit back to your payment method once our finance department process the refund.
Should your refund not be processed within the 21 business days, please send us the tracking number for the returned package so that we can investigate further.