Where is My Order?

It can take between 1-4 business days (not including weekends and national holidays) for us to prepare a package for international delivery.

Once your order ships, you will be sent an auto-email containing tracking information.

To track your order, please click on the link at the top of the page: Where’s my order?

If there has been no update on the tracking information for more than 5 business days, please let us know so that we can open an investigation.

The investigation to locate a package may take several weeks.

If for any reason it is determined the parcel is lost in transit you will be issued a full refund.