Back

Can my delivery address be changed?

    1. If the order has not shipped

    If your order has not yet shipped then we should be able to update your address, so long as the delivery country/location remains the same.

    We cannot change the delivery country/location.

    1. If the order has shipped

    Airmail

    We cannot intercept airmail packages.

    If the package is undelivered, it will eventually be returned to us.

    Please note this is likely to take some time (maybe several weeks).

    A refund will be issued when we receive the package back at our warehouse.

     

    Courier

    Depending on the status of the delivery and the courier, we may be able to update the address.

    We cannot change the delivery country/location.

If you still wish to contact our customer service team please