1. If the order has not shipped

If your order has not yet shipped, then we should be able to update your address, so long as the delivery country/location remains the same.

We cannot change the delivery country/location.

Please contact us urgently by clicking on the link below if you need to change your delivery address.

 

2. If the order has shipped

Airmail

We cannot intercept airmail packages.

If the package is undelivered, it will eventually be returned to us.

Please note this is likely to take some time (maybe several weeks).

A refund will be issued when we receive the package back at our warehouse.

 

Courier

Depending on the status of the delivery and the courier, we may be able to update the address.

We cannot change the delivery country/location.

Please contact us urgently by clicking on the link below if you need to change your delivery address.